TechTarget Asks Brian Solis About Google’s Meena AI Chatbot and Its Role in CX Innovation

Джерело:
Brian Solis

Дата публікації:
13/02/2020 17:40

Постійна адреса новини:
http://www.vsinovyny.com/6567901

TechTarget Asks Brian Solis About Google’s Meena AI Chatbot and Its Role in CX Innovation

 

13/02/2020 17:40 // Brian Solis

TechTarget’s Don Fluckinger rounded up industry experts to explore Google Meena’s next-generation conversational AI. He always brings together a great group for a productive and thoughtful conversation. Leading digital analyst Brian Solis believes that Meena represents a potentially significant leap forward in conversational AI. Today, chatbots are largely used in rule-based engagements, sitting on top of structured data to perform a set of limited operations. They connect customers to common information or facilitate everyday transactions. In the more effective cases, AI is...

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